IT Professional Support
We can provide multi-tiered, enterprise-level IT Support and Helpdesk Services, in order to reduce the burden on the IT departments of organizations that, nowadays, are being downsized. Our service teams cover both Remote Support and Onsite Support. We have various service plans which are tailored to any sizes of organizations as follows:
IT Professional Support’s Packages
Bronze
- Remote Support -Bussiness Hour
- Onsite Support 1 day/month
- Suit for small company around 10-20 users with no complicated IT network
Silver
- Remote Support -Bussiness Hour
- Onsite Support 2 day/month
- Suit for small company around 20-40 users with no complicated IT network
Gold
- Remote Support -Bussiness Hour
- Onsite Support 1 day/week
- Suit for small company around 40-60 users with no complicated IT network, server and applications
Platinum
- Remote Support -Bussiness Hour
- Onsite Support 2 days/week
- Suit for small company around 60-100 users with no complicated IT network, server and applications
Benefits
Cost-effective expertise and experience -while employing an in-house IT specialist may cost you a yearly salary plus benefits and training costs, our services give your business and employees access to a fully employed team of knowledgeable experts, available for onsite and remote support.
Help your organization streamline and standardize technical processes
Providing summary reports for decision maker
Our Services
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